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Store Policies

Payment Methods Accepted

We accept payment by credit cards - Mastercard, Visa and Amex.
PayPal accepted.
Payment by cheque may also be possible within the UK - please enquire.

Despatch

UK orders are normally despatched within 48 hours.

Overseas orders, if sent by Royal Mail airmail have a similar time-scale.  If sent by the economy option then they go to our shippers, Asendia, once a week. This is by far the most economical option, especially for heavy parcels. Delivery time is normally quicker than the estimated time.

Postage Costs

Please note that these estimated costs based on a parcel weighing up to 1 kilo. We may offer to reduce the postage cost if the book is very light, and this is often mentioned in our book description.  Similarly, we normally mention if a book is very heavy, and in these cases we may ask for a higher shipping charge.

Refunds

If you need to return a book then we ask that you email us as soon as possible and pack the item with as much care as we do.

In the unlikely event of a book being mis-described or faulty, then we will repay your return postage costs up to the amount it cost us to send to you.

If the book was ordered in error, or if you have changed your mind, then we would expect return postage cost to be paid by you.


 

 



Questions, comments, or suggestions
Please write to info@mikeparkbooks.com
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